The Impact of Corporate Social Responsibility Authenticity on Brand Authenticity in the Sustainable Fashion Industry in Hanoi

Authors

DOI:

https://doi.org/10.65150/EP-jmrr/V2E4/2026-05

Keywords:

CSR authenticity, brand authenticity, sustainable fashion

Abstract

This study examines the impact of Corporate Social Responsibility (CSR) authenticity on brand authenticity in the sustainable fashion industry in Hanoi. Drawing on a quantitative research approach, data were collected from 205 respondents, with 197 valid responses used for analysis. CSR authenticity is conceptualized as a multidimensional construct, including community link, reliability, commitment, and congruence, while brand authenticity is measured through continuity, originality, and naturalness. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses. The findings indicate that CSR authenticity has a positive and significant impact on brand authenticity. In particular, different dimensions of CSR authenticity contribute to enhancing consumers’ perceptions of brand authenticity to varying degrees. This study contributes to the literature by providing empirical evidence on the role of CSR authenticity in shaping brand authenticity in the context of sustainable fashion, particularly in an emerging market like Hanoi. The findings also offer practical implications for businesses in developing more authentic CSR strategies to strengthen brand positioning and consumer trust.

References

1) Alhouti, S., Johnson, C. M., & Holloway, B. B. (2016). Corporate social responsibility authenticity: Investigating its antecedents and outcomes. Journal of Business Research, 69(3), 1242–1249. https://doi.org/10.1016/j.jbusres.2015.09.007

2) Bhattacharya, C. B., & Sen, S. (2004). Doing better at doing good: When, why, and how consumers respond to corporate social initiatives. California Management Review, 47(1), 9–24. https://doi.org/10.2307/41166284

3) Bruhn, M., Schoenmüller, V., Schäfer, D., & Heinrich, D. (2012). Brand authenticity: Towards a deeper understanding of its conceptualization and measurement. Advances in Consumer Research, 40, 567–576.

4) Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19. https://doi.org/10.1111/j.1468-2370.2009.00276.x

5) Fletcher, K. (2014). Sustainable fashion and textiles: Design journeys. Routledge.

6) Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.

7) Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage Publications.

8) Hagtvedt, H., & Patrick, V. M. (2009). The broad embrace of luxury. Psychology & Marketing, 26(7), 608–620.

https://doi.org/10.1002/mar.20290

9) Joo, S., Miller, E. G., & Fink, J. S. (2019). Consumer evaluations of CSR authenticity. Journal of Business Research, 98, 236–249.

https://doi.org/10.1016/j.jbusres.2019.01.060

10) Joy, A., Sherry Jr, J. F., Venkatesh, A., Wang, J., & Chan, R. (2012). Fast fashion, sustainability, and the ethical appeal of luxury brands. Journal of Fashion Marketing and Management, 16(3), 273–295. https://doi.org/10.1108/13612021211246079

11) Morhart, F. M., Malär, L., Guèvremont, A., Girardin, F., & Grohmann, B. (2015). Brand authenticity: An integrative framework and measurement scale. Journal of Consumer Psychology, 25(2), 200–218. https://doi.org/10.1016/j.jcps.2014.11.006

12) Napoli, J., Dickinson, S. J., Beverland, M. B., & Farrelly, F. (2014). Measuring consumer-based brand authenticity. Journal of Business Research, 67(6), 1090–1098. https://doi.org/10.1016/j.jbusres.2013.06.001

13) United Nations Environment Programme. (2020). Sustainability and circularity in the textile value chain.

https://www.unep.org/resources/report/sustainability-and-circularity-textile-value-chan

Downloads

Published

2026-04-23

How to Cite

Ha , P. N. V., An , D. T. T., Anh , N. P., Anh , N. T. H., Dieu , B. T., & Huyen , D. T. (2026). The Impact of Corporate Social Responsibility Authenticity on Brand Authenticity in the Sustainable Fashion Industry in Hanoi. Journal of Management Research and Review, 2(04), 189-195. https://doi.org/10.65150/EP-jmrr/V2E4/2026-05