AGYEI , Emmanuel Owusu; OMAN-AMOAKO , Matthew. Performance Measurement Frameworks to Improve Service Delivery Outcomes in Urban Public Agencies: A Systematic Review. Journal of Management Research and Review, [S. l.], v. 2, n. 07, p. 494–506, 2026. DOI: 10.65150/EP-jmrr/V2E7/2026-04. Disponível em: https://jmrr.ep-journals.org/index.php/jmrr/article/view/118. Acesso em: 28 sep. 2026.